Our signature hoodie
Caring for your hoodie
If you look after your hoodie, it will give you years of happiness. We recommend you wash your hoodie in cold water and dry it on the line. Don't put it in the dryer as it may shrink and damage the print. To keep it looking its best, give it a quick iron on the wrong side. Don't iron directly on the print.
Quality and sizing
Quality is super important, which is why we only use top-shelf AS Colour clothing as our base apparel. They're the best there is. End of story.
AS Colour clothing is made to Australian sizing. Our t-shirts and sweatshirts are sizes for the average Australian build, with ample room to move and good length. There is a sizing chart on every page with measurements of that specific item. If you're in between sizes, we suggest sizing up. And if you're overthinking it and can't decide, email us, and we'll help.
When will I get my order?
At Pooch Face, we hand-print your clothing to order, and it generally takes us 5 business days to get your items in the post. This is sent with Australia Post as regular mail. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Returns and exchanges
Pooch Face is a truly bespoke brand. We don't have a warehouse full of products, we hand print your clothing when you order it. Because of this, we ask you to please choose your design and size carefully. We provide all of the sizing information you need and are happy to answer any questions you have before you order. But, we know sometimes the size you order just isn't right for you. But fear not! You can return your clothing for a size exchange. (If your item is not available in the size you need, or has been discontinued, you'll be offered a refund instead).
